Business Telephone Systems Inc.  
Business Telephone Systems Inc.
HomeAbout BTSProductsDial ToneSupportCareersContact BTS

Products We Sell
 
Phone Systems
Phones
Voicemail
ACD and Call Accounting Report Packages
   Taske
   SuperNovae IQ
   AccuCall
   Tapit
Computer Telephony
Wireless Systems
Voice Over IP
Paging Systems
Wiring
 
 
 
 
 
 
 
 
 


Tapit

Trisys, Inc. offers the best in telephone call accounting solutions that let management clearly identify how employees utilize their time for business and non-business purposes, helping prevent productivity loss, improve customer service and, ultimately, increase the bottom line.

Tapit produces reports on demand or on an automated schedule determined by you. All reports can be viewed on your computer's screen, printed, saved to your hard drive, emailed, or viewed on the web. While there are many more options to choose from when setting up your reports, examples of some of the most popular reports are below:

The reports that are built into AccuCall include:

Longest Call by Extension
Most Expensive Calls by Extension
General Summary Report
Extension Detail/Summary
Most Frequently Dialed Number
Departmental Reports

In addition to collecting real time information, Tapit can export that information to spreadsheets, billing packages, or a text file. It can also create graphical reports including bar, line, and pie graphs.

We recommend that you run Tapit on a computer that won't ever be shut down, because when Tapit is shutdown, data collection is shut down as well. For best results, Tapit should be installed it's own computer. We can network your computer and the Tapit server for easy access to the software.

To run Tapit, requirements are minimal, and are listed below:

Pentium 2 based PC
Windows 98/NT/2000/XP Professional
128 MB RAM
CD-ROM drive

Tapit is the only Call Accounting software package BTS sells that will work with multiple phone systems. So, even if you didn't buy a telephone system from BTS, Tapit can still be the solution to your call accounting needs. As long as your telephone system provides SMDR information, we can make Tapit work for you.