AccuCall Pro

In most organizations, the costs associated with telephone usage represent one of the largest monthly expenses. These costs are measured not only in the monthly bill, but also in the many ways telephone use and abuse affects employee productivity. The AccuCall Pro Call Accounting System collects and organizes the information necessary to effectively manage and control telephone costs.

AccuCall Pro enables you to monitor and record day-to-day telephone system usage. You can choose to see real-time information, or generate historical reports on the statistics that are most important to controlling costs and increasing productivity. AccuCall Pro also has the ability to export your reports into Microsoft Excel, allowing you to customize the reports to suit your needs.

The reports that are built into AccuCall include:

	Account Code
	Abandoned Calls
	Department Detail/Summary
	Extension Detail/Summary
	Trunk Analysis

AccuCall Pro is only available for use with Iwatsu phone systems. Since it collects data from the phone system 24/7, it needs to be installed on a PC that will not be shut down at anytime. We recommend a simple stand alone PC for this purpose. The requirements are minimal, and most any PC will work as long as it's a Pentium class processor with Windows 95 or later as the operating system.